Terms & Conditions
Terms & Conditions
These terms and conditions apply to all purchases made via the website of Rosedale Toronto, located at Kerseplein 3, reachable via info@rosedaletoronto.com
1. Applicability By placing an order, you agree to these terms and conditions.
2. Product Information We make every effort to describe our products accurately and to provide up-to-date information. However, typographical errors or inaccuracies may occasionally occur.
3. Ordering and Payment Orders are processed upon receipt of full payment. Available payment methods may vary by country. Customers are responsible for checking which payment methods are available for their location.
4. Processing and Delivery
- Processing time: 1–3 business days
- Shipping time: 3–7 business days (depending on location)
- Orders are shipped directly from our supplier in China
5. Returns and Cancellations Please refer to our separate returns policy for all relevant conditions.
6. Liability We are not responsible for loss or damage during shipping where tracking confirms that the parcel has been delivered. Please always verify the delivery address carefully before placing your order.
7. Intellectual Property All content on this website (texts, photographs, logos) is the property of Rosedale Toronto and may not be used without prior written permission.
8. Complaints Procedure Complaints may be submitted in writing via info@rosedaletoronto.com. We aim to respond within 5 business days.
9. Governing Law These terms and conditions are governed by Dutch law.